Use this template for your meetings to capture requirements.
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Use this checklist when creating your business process map.
webex checklist
Zoom Training and How to Zoom
IIBA-CCA Handbook
Follow the six steps for better communications and understand the six common obstacles that hinder communications.
This download provides an easy to understand process and Decision Requirements Diagram (DRD) example.
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ROI from IIBAs Academic Program
IIBA-Academic Program Handbook